How do I report an error?
If you spot something in an article that you believe is inaccurate, we want to hear from you. The quickest way is to email our dedicated corrections address at corrections@insightbritain.co.uk. Please include the headline, the URL of the article, and a brief description of what you think is wrong. You do not need to provide evidence, though it helps if you can point us to a reliable source that supports your view.
We also accept reports through our general contact form at /about-us/contact/ or by writing to our UK editorial line on +44 20 4587 9720. Every submission is logged and reviewed. If you would prefer to remain anonymous, that is fine – just let us know. We take all reports seriously, regardless of how they arrive.
What happens after you report an error?
Your report goes straight to our Standards & Fact-Checking team, led by Sofia Lindberg. Sofia and her team will assess the claim against the original sources used in the article and, where necessary, against independent primary evidence. For material errors – mistakes that change the meaning of a fact, a figure, a quote or a conclusion – we will update the article and add a correction note at the top or bottom of the page, depending on prominence.
Minor errors such as typos or formatting glitches are corrected without a note, unless they affect understanding. We aim to respond to every report within two working days, and to complete the review within five working days. If the review takes longer – for example because we need to consult an external expert – we will let you know. Should you be unsatisfied with the outcome, you can escalate to Edward Davies Bennett, our Editor‑in‑Chief, using his direct email: edward.bennett@insightbritain.co.uk.
How this works in practice
Consider a news article that stated “unemployment in the North East rose to 5.2% in January”. A reader notices that the Office for National Statistics actually reports 4.8%. They email corrections@insightbritain.co.uk with the article link. Sofia Lindberg’s team checks the ONS dataset, confirms the error, and updates the article to read “5.2% (corrected from 4.8%)” with a note: “Correction, 12 March 2025: An earlier version of this article misstated the unemployment figure. The correct figure is 4.8%.” The note is placed below the headline and linked to the original source. The reader receives a confirmation email within two days.
Meanwhile, a typo in a company name – “Barclay’s” instead of “Barclays” – is fixed immediately without a note. The distinction between material and minor errors is applied consistently, and every change is recorded in our internal corrections log, which Edward Davies Bennett reviews weekly.
Who oversees our corrections process?
The Standards & Fact-Checking desk, under Sofia Lindberg, is responsible for investigating error reports, issuing corrections, and maintaining our public record of corrections. Edward Davies Bennett, as Editor‑in‑Chief and Responsible Publisher, has final authority over any disputed correction and personally signs off on material updates. Insight Britain is owned and operated by Valletta Civic Media Ltd, a Malta‑based digital media company (Malta Business Registry), but editorial decisions – including corrections – are made entirely independently and without commercial influence. For formal complaints that go beyond a simple correction, please refer to our complaints procedure.
Our commitment to transparency means that the standards desk publishes a summary of significant corrections each quarter. You can also read our full editorial policy and fact‑checking policy for a deeper look at how we ensure accuracy from the outset.
In short
Corrections are handled promptly, transparently and with a single point of contact. If you find an error, email corrections@insightbritain.co.uk and our standards team will investigate and fix it, with a public note for any change that matters. Your report helps us maintain the trust that makes our journalism useful.